39 testimonials found
" Great sounding board "
We are so happy to have had the help from Robert and his team at Doepels, always listening to our opinions and gave us the best advice towards our sale. We would recommend Robert to future friends and family members with selling their home.
" Real expectations "
We are extremely pleased and satisfied with the work that Rob and his team did in selling our property. From the time that we made initial contact, he gave advice which was accurate and thorough. His price indication, suggestions for preparing the property and for advertising and his insight into the process and the current state of the market were all provided with tact, accuracy and professionalism. At each stage in the process, we were kept informed about the level of interest in the property. We continually felt that Rob was working hard to achieve the best possible outcome for us. We are very appreciative of the work that Rob put into the sale of the property and have no hesitation in recommending him to others.
" Overall approach excellent "
Rob overall approach in selling my mothers unit was excellent. The unit was somewhat difficult to value due to its location and lack of similar properties. The strategy of auction with disclosed reserve worked well. During the inspection period leading up to the auction Rob provided regular verbal updates on number of inspections, likely prospects etc. The final negotiations with the eventual buyer were handled well - Rob was firm on the price and that was what was achieved. Many an agent would have tried to get us to accept an offer close to our price. The additional agents commission to Rob's company would have been negligible, however the additional $2k will enable the family to offset legal costs and other expenses.
" Always excellent to deal with "
Rob has been excellent to deal with from the beginning of the process of selling our unit, plus other properties. He kept us informed the whole way and would phone with updates after open inspections, when advertising was being placed in the newspaper etc. It has been a smooth process throughout the selling period and we would highly recommend Rob as an agent to sell their property.
" Prompt and reliable, went above and beyond "
I'm based in Hobart and had a unit to sell in Ballarat, Tony Lockyer did a fantastic job organising the sale of the unit. Nothing was a problem, he was prompt and reliable, at short notice prior to settlement he managed to pull together trades to fix electrical paintwork and plaster damage that had been unknown to us at the time of the offer. After hours work was carried out at very reasonable rates so as settlement could proceed as scheduled. I would highly recommend Tony to manage the sale of your home or investment.
" Absolute gem to deal with "
Tony from Doepel Lilley Taylor was an absolute gem to deal with when we purchased our home in Ballarat. I have had many dealings with real estates and I am always wary of them as you feel they only want the sale for their own glory. I would sometimes ring him twice a day and sometimes the phone calls lasted half an hour. He was knowledgeable and very patient in answering all my questions even if they didn't make sense. Tony you’re an asset to the company you work for